Comments and Compliments

What people think of Burrell Mead

At Burrell Mead, we believe that the comfort and care of our residents is paramount, and take care that the atmosphere in the home is clean, pleasant and friendly.

Fortunately people agree that this is the case - here are some of the comments we have received...

From our compliments book..

click to expand the comments

Stan B stated that every time he comes to visit his mum Vera, he sees more evidence of the wonderful care in our home

Cynthia B. After a 2 week respite stay listed “Food excellent, staff excellent, bedroom furniture superb, loved waking up and opening the window and listening to the birds - so peaceful”

Susan S from Social Services, visiting to review care plans etc. “a lovely, homely, clean home, excellent records and care plans”.

Dr C paid her last visit as Visiting Medical Officer to Burrell Mead and said how much she had enjoyed her regular visits, that the home was welcoming and homely, that residents were treated with respect and care, and she wished that all homes had the same principles.

A telephone call from Vera’s daughter in law - she said how lovely the tables looked at Easter with the special table cloths and napkins - it is the little touches that make the home so lovely.

Laura said: "Thank you to all the staff and residents for making Fred's birthday such a special and happy day for him."

Ian’s son Nigel would like to thank all staff, he cannot believe the great improvement in his Dad, even though he was only here two weeks